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Accessibility

The Rochester Inn is committed to facilitating the accessibility and usability of this website for all people with disabilities. We will continue to implement the relevant portions of the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA) or such other standards as required by the Americans with Disabilities Act (ADA). On a periodic basis, our website will be tested with assistive technology.

In addition, we work to ensure every guest who wishes to visit can do so regardless of their physical abilities. Among the ways we comply with ADA:

  • We ensure that individuals with disabilities can make reservations during the same hours and in the same manner as individuals without disabilities.
  • We have described the location of each guest room within the Inn to allow individuals with disabilities to determine whether our Inn meets their needs.
  • Guests with legitimate service animals as defined in the ADA will be provided access to all areas of the Inn afforded to those without service animals.
  • We are happy to assist with luggage from your car to your guest room.  Please provide 24 hours notice if assistance is required.

Please be aware that our efforts are ongoing. You may email us at [email protected] or call us 24/7 at (920) 467-3123 with questions or concerns regarding ADA accessibility, including issues accessing the website or with questions regarding the accessibility features of the Inn and its guest rooms.

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